iPod Problems? Here is a solution.

Q1: When I connect my iPod to Windows machine, it does get detected by Windows (shows an icon in the system tray and iPod starts charging) but iTunes does not start or even if I start it manually it does not detect it. However few days back it worked just fine (may or may not be a case).

Answer: Try following steps.

1. Hookup the iPod to a power supply using the Firewire cord (connect to the AC outlet and not to a computer.)

2. Put the iPod in sleep mode by pressing the Play/Stop key and holding it for a while.

3. Reboot the iPod by holding the Top button (Menu) and the Enter button in the middle for a while. After a while you see the Apple logo and iPod reboots.

4. Repeat the step 2 and 3 again.

5. Restart Windows and if you are using Win XP make sure no other user is logged in (Two people can be logged in simultaneously on XP by the method of chosing switch user instead of logging off. Make sure you dont do that and you are the only one logged in.) Uninstall any Real Player that you have installed.

6. Re-install the latest version of iTunes from Apple’s website.

7. Now try connecting the iPod again using the Firewire or USB. And wait for a while if iTunes does not start, do it yourself but give some time before that like a minute or two. If everything went well, now you should be able to see your iPod in iTunes.

Q2: Still no luck?

Answer: Try following steps.

1. Install the latest iPod updater (on a different computer if available).

2. Connect using the USB or Firewire cable and Restore the iPod. Updating only does not help. If you had the music on iPod which you dont have a copy of, try saving the music on your computer with vPod or ElhPod applications.

3. Try the steps above again.